Policies
01
Privacy Policy
At Mika The Label, we respect your privacy and are committed to protecting your personal information.
- Any personal details you provide (such as name, address, phone number, and payment details) are used solely to process your orders and improve your shopping experience.
- We do not share, sell, or rent your personal information to third parties.
- All payments are processed securely, and we do not store your credit card information.
- By using our website, you consent to the collection and use of your information in accordance with this policy.
If you have any questions regarding our privacy practices, please contact us at: customerservice@mikathelabel.com
02
Return & Exchange Policy
At Mika The Label, we want you to love your pieces.
- We do not accept returns.
- Exchanges are available within 7 days of receiving your order. Items must be unworn, unwashed, and with original tags attached.
- Customers are responsible for the shipping costs of exchanges.
- To request an exchange, please email us at: customerservice@mikathelabel.com with your order number and details.
03
Shipping Policy
We aim to deliver your orders as quickly and safely as possible.
- Domestic Shipping: Orders are delivered within 1–10 business days (excluding weekends and public holidays).
- International Shipping: Orders are delivered within 5–15 business days (excluding weekends and public holidays).
- Shipping times may vary depending on location and courier delays.
- Customers will receive a tracking number once their order has been dispatched.